- Established2023
- LicenceCuraçao (GC)
- Game Providers90+
- Support24/7 live chat in English
1. General terms and eligibility
These Terms & Conditions apply to your use of the Funplay Casino website, related services and any casino games or features made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not register, deposit funds, play games or otherwise use the website.
Funplay Casino is intended for people who are legally permitted to access online gambling services in their place of residence. You must be at least 18 years old, or any higher minimum age required by the law that applies to you. You are responsible for checking whether online gambling is legal where you live and for complying with all local requirements. Access may be restricted in some locations, and the availability of a website or game does not mean that use is lawful in every jurisdiction.
You must provide accurate, current and complete information when creating an account or using the service. Information must remain accurate throughout your relationship with Funplay Casino. You must update your details if they change. Providing false, misleading or incomplete information may result in account restrictions, cancellation of transactions or closure of the account, subject to applicable law.
The website may be updated, suspended, withdrawn or changed from time to time. Individual games, payment methods, features and services may not always be available. Funplay Casino may apply reasonable technical, operational or legal restrictions where necessary. These terms should be read together with any notices, game rules, promotional conditions and other information shown on the website.
2. Accounts, security and verification
You may generally hold only one personal account unless the operator has expressly approved another arrangement. An account must be opened for your own use and must not be used on behalf of another person. You must not sell, transfer, lend or otherwise provide access to your account to anyone else. Any account created using another person's identity or details may be restricted or closed.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not reuse it on other services and sign out when using a shared or public device. You must notify Funplay Casino through the available website support channel as soon as you become aware of suspected unauthorised access, lost credentials or any other account security issue.
To meet legal, regulatory, security and fraud-prevention requirements, Funplay Casino may ask you to verify your identity, age, location, payment method or source of funds. Verification may require suitable documents or other information. You must provide information that is genuine, readable and current. Until verification is completed, access to some services, deposits, withdrawals or account functions may be limited.
You must not create or use an account for unlawful activity, fraud, money laundering, payment abuse, collusion or any other misuse of the service. You must not use another person's payment method without proper authority. You must also not attempt to bypass account limits, location controls, identity checks, self-exclusion measures or other safeguards.
- Keep your personal and account information accurate.
- Protect your username, password and device access.
- Use the account only for your own lawful recreational play.
- Co-operate with reasonable identity and security checks.
- Report suspected unauthorised activity as soon as possible.
3. Deposits, withdrawals and gaming activity
Only payment methods displayed or approved through the website may be used. You must have the legal right to use the payment method selected and must ensure that the name and account details associated with it are consistent with your verified information. Funplay Casino may reject, reverse or review a transaction where there is a security, compliance or processing concern.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. You should review the transaction details before confirming a deposit or withdrawal. Processing times may vary because of verification checks, payment providers, banking processes, technical issues, weekends, public holidays or other circumstances outside the website's direct control.
Withdrawals may be subject to account verification, payment-method checks, anti-fraud procedures and any conditions displayed during the transaction. Where reasonably required, a withdrawal may be returned through an approved method or held while relevant checks are completed. You remain responsible for providing correct payment information. The operator is not responsible for delays or losses caused by incorrect details supplied by you or by a third-party payment provider.
Games are intended to be played through the website using the available interface. A game result recorded by the relevant system will generally determine the outcome, subject to investigation of a technical error or other material issue. If a game is interrupted, displayed incorrectly or affected by a system fault, Funplay Casino may investigate the event and take reasonable corrective action. Where a technical error causes an obvious mistake, the affected transaction or outcome may be reviewed in accordance with applicable law and the relevant game rules.
You must not use software, devices, scripts, bots, automated systems or other tools designed to interfere with the website, obtain an unfair advantage or manipulate game activity. You must not test, scan or attack the website, introduce harmful code, reverse engineer protected systems or interfere with another user's access. Suspected cheating, collusion, fraud or technical abuse may result in an investigation and restrictions on the account.
4. Promotions, bonuses and responsible gambling
Promotions, bonuses, competitions and other special offers may be subject to separate promotional terms. Those terms will explain the eligibility requirements, qualifying activity, expiry arrangements, wagering or play requirements, permitted games, maximum values and any other conditions that apply. If a promotional term conflicts with these general terms, the specific promotional term will usually apply to that offer to the extent of the conflict.
You should read an offer in full before accepting or using it. An offer may not be available to every account, location or payment method. Funplay Casino may correct an obvious error, withdraw an offer where permitted, or restrict participation where there is suspected misuse, fraud, collusion or an attempt to obtain an unfair benefit. Promotional rewards must not be treated as a guaranteed return or as a substitute for responsible play.
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and decide how much time you are comfortable spending. Never chase losses, borrow money to gamble, play when upset or allow gambling to interfere with work, family, study or other responsibilities.
- Set personal spending and time limits before starting.
- Take regular breaks and keep track of your activity.
- Do not gamble with money needed for everyday expenses.
- Do not increase your stake to recover previous losses.
- Seek independent support if gambling no longer feels enjoyable or controlled.
- Use the responsible gambling tools and account controls made available on the website.
You may ask for help with limiting or stopping your play through the responsible gambling options available on the website. These may include deposit controls, time reminders, cooling-off options, account restrictions or self-exclusion. You should carefully read the information shown for each option, as the effect and duration of a control may differ. If you choose self-exclusion or another restriction, you must not try to open or use another account to avoid it.
If you are concerned about your gambling, consider speaking with an appropriately qualified support service, financial counsellor, health professional or a trusted person. Funplay Casino cannot provide medical, legal or financial advice, but responsible gambling information may be available through the website.
5. Privacy, intellectual property, liability and changes
Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used to provide the service, administer accounts, process transactions, verify identity, prevent fraud, maintain security, meet legal obligations and communicate important service information. You should review the privacy information available on the website before registering and using the service.
All website content, including text, graphics, logos, designs, software, trade marks and game materials, is owned by or used with permission by the relevant rights holder. You may use the website for personal, lawful and non-commercial purposes only. You must not copy, reproduce, modify, distribute, publish, commercially exploit or create derivative works from website content unless you have written permission or the law permits you to do so.
The website is provided subject to applicable law and may not always be uninterrupted, secure or free from errors. To the extent permitted by law, Funplay Casino is not responsible for loss caused by events outside its reasonable control, including internet failures, device problems, telecommunications issues, third-party payment interruptions, malicious attacks, power failures or other technical events. Nothing in these terms excludes or limits a right or protection that cannot lawfully be excluded or limited.
You are responsible for your device, internet connection, software and any costs charged by your internet or mobile provider. You should use suitable security software and keep your operating system and browser reasonably up to date. You must not access the website in a way that could damage, overload or disrupt the service or expose other users to security risks.
Funplay Casino may amend these Terms & Conditions when needed to reflect changes to the service, law, security practices, payment arrangements or responsible gambling requirements. The current version will be made available on the website. Where appropriate, important changes may be highlighted through a website notice or other suitable communication. Your continued use of the service after updated terms are published indicates acceptance of the revised terms.
If an account is closed, suspended or restricted, you must not attempt to continue using the service through another account. Any remaining balance will be handled in accordance with applicable law, relevant verification requirements and the circumstances leading to the action. Provisions that are intended to continue after termination, including provisions concerning intellectual property, liability, privacy and dispute handling, will continue to apply where legally effective.
If you have a question, notice or complaint about these terms or your use of the website, please use the support or contact channel made available on the Funplay Casino website. Providing relevant account information and a clear description of the issue may help the matter to be reviewed. These terms are subject to the laws and courts that apply to the operator and the relevant service, except where mandatory consumer or gambling laws provide otherwise.
