Betting Rules

1. General betting requirements

By opening an account or placing a bet, you confirm that you have read and understood the rules that apply to the relevant product. These rules may differ depending on whether you are betting on a sporting event, racing market, casino game, live event or another product. The rules displayed on the relevant page form part of the agreement that applies to your bet.

You must use your own account and provide information that is accurate, complete and current. An account must not be shared with another person, and you must not place bets on behalf of someone else. Funplay Casino may require identity, age, payment method or source-of-funds information before allowing an account to be used, processing a withdrawal or completing another compliance check.

You must meet the minimum legal age requirement that applies to gambling in your location. You are responsible for making sure that online betting is permitted where you are located and for complying with all applicable Australian laws. If you are under the legal gambling age, you must not create an account, deposit funds or place a bet.

• Only one personal account should be used unless the applicable Terms and Conditions expressly permit otherwise.
• You must keep your login information private and notify the operator if you believe your account has been accessed without permission.
• You must not use the service for unlawful activity, fraudulent conduct, money laundering or any form of market manipulation.
• You must not place bets while impaired or use gambling as a way to recover money already lost.
• You should check the applicable rules, prices, odds, stake and potential return before confirming every bet.

Some products may not be available to every customer, location or account. Availability can depend on legal requirements, verification status, technical restrictions, product rules or other operational considerations. A displayed market or game is not a promise that it will remain available or that a particular bet will be accepted.

2. Placing and accepting bets

A bet is normally submitted when you select the market or game, enter your stake and confirm the transaction using the available betting controls. The information shown before confirmation may include the selection, odds or price, stake, potential return, event details and any applicable restrictions. You should review this information carefully before submitting the bet.

A bet is not necessarily accepted merely because it has been submitted or appears temporarily on your screen. Acceptance occurs only when the operator's systems record and confirm the bet. You should retain the confirmation or transaction reference displayed in your account. If a confirmation is not shown, check your account history before attempting to place the same bet again.

The odds or prices available at the time of selection may change before acceptance. Where the system allows price changes, you may be asked to approve the revised price. If you do not accept an applicable change, the bet may not be placed. The accepted bet record is the main reference for the stake, selection, odds and terms that apply.

• A stake must be available in the account or approved payment method before a bet can be accepted.
• The operator may apply product, account, market or regulatory limits in accordance with its rules and applicable law.
• A bet may be refused, restricted, delayed, cancelled or voided where permitted by the applicable rules.
• Multiple selections may be subject to combination rules, correlation restrictions or other conditions shown on the betting page.
• Promotional funds, free bets or other incentives may have separate conditions that affect eligible markets, stakes and returns.

Unless the relevant rules state otherwise, a confirmed bet cannot be changed or cancelled at the customer's request. A cash-out, early settlement or similar feature may be offered for some bets, but it is not guaranteed to be available. Any such feature may be withdrawn, suspended or rejected, and the amount shown can change until the transaction is confirmed.

You must not attempt to exploit an obvious pricing error, a display error, a technical fault or information that should not be available to you. If an error affects a bet, the operator may take the action allowed by the applicable Terms and Conditions, which may include correcting or voiding the affected transaction.

3. Settlement, results and void bets

Bets are settled according to the specific rules for the market, game or event. Settlement may use an official result, an authorised data provider, the outcome generated by the game system or another reliable source identified in the applicable rules. The result shown on television, a website or social media may not be the result used for settlement.

For sports and racing markets, the relevant rules may state how postponements, abandoned events, venue changes, participant changes, schedule changes, weather interruptions and dead heats are treated. A market may be settled when the result is known, or it may remain open until the result can be verified. If an event or market does not meet the stated conditions, the affected bet may be declared void.

For casino, instant win and other games, settlement is based on the rules and outcome generated by the applicable game. The game record, transaction record and system result are used to determine the outcome. If you believe a game did not operate correctly, do not continue playing the affected game. Keep any relevant transaction information and raise the issue through the available support or complaint process.

• A winning bet is settled according to the accepted odds, price, stake and applicable market rules.
• A losing bet is settled when the relevant outcome is determined under those rules.
• A void bet normally does not count as a win or loss, and the treatment of the stake is determined by the applicable rules.
• Where part of a multiple bet is void, the remaining selections may be settled under the rules for that type of multiple.
• A result may be corrected if reliable information shows that an earlier settlement was wrong.
• Any correction may result in a balance adjustment, including a debit for an amount previously credited in error.

If there is a conflict between a general statement on this page and a specific rule for the relevant market or game, the specific rule will generally apply. If there is a conflict between these rules and the current Terms and Conditions, the order of priority stated in the Terms and Conditions applies.

You should check your account history after a bet has been settled. If you believe a result, stake, return or void decision is incorrect, keep the bet reference and provide the relevant details through the available contact or complaints channel. Reviews may require verification of the account and may be subject to applicable time limits.

4. Payments, account security and responsible play

Deposits and withdrawals must be made using a payment method that you are authorised to use. Payment transactions may be subject to checks, processing conditions, bank or payment-provider requirements, and applicable legal obligations. The name and details connected with a payment method may need to match the verified account information.

Do not provide your password, one-time security code or other confidential account information to another person. Use a secure device and connection, log out when finished and contact the operator through the available support process if you suspect unauthorised activity. You are responsible for checking account activity and reporting an issue as soon as reasonably possible.

Technical problems can affect access to an account, the display of odds, game information, bet confirmations or account balances. If a page freezes or a transaction appears incomplete, do not assume that a bet was cancelled. Check the account history and wait for the status to update before repeating the transaction. The operator may investigate records and take the action permitted by the applicable rules.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. Set a budget before you play and do not stake money needed for rent, bills, food or other essential expenses. Keep track of the time and amount you spend, and take regular breaks. Never chase losses by increasing your stakes or continuing to play after you have reached your personal limit.

• Set personal spending and time limits before starting.
• Use available account controls, breaks or self-exclusion options if gambling is becoming difficult to manage.
• Do not gamble when affected by alcohol, drugs, strong emotions or financial pressure.
• Talk to someone you trust if your gambling is affecting your money, relationships, work or wellbeing.
• Seek independent gambling support in Australia if you are concerned about your gambling behaviour.

Funplay Casino may take action where required to protect customers, maintain account security, meet responsible gambling obligations or comply with applicable law. This can include asking questions, applying restrictions, suspending access or closing an account in accordance with the applicable Terms and Conditions. These Betting Rules may be updated from time to time, so you should review the current version before placing a bet.